Board » Support » Internal server error while creating a payment or viewing contact

Hi,
I am facing an error while viewing contacts or creating any type of payment.
Also not able to sync app on phone.

Started facing this issue after i created a new payment on phone without an email.

Just a suggesting please verify db entries for my user id.
Hi,
sorry for the late answer - what kind of errors do you see when viewing contacts? do you mean on your phone, or on the website?
if you see the errors on the website, could you tell me the full URL, i haven't been able to find matching error messages yet.


thanks,
Herbert
Hi Herby,

I am getting error in both cases. I mean phone as well as on website.
Please refer the attached screenshot for better clarification.

By the way it looks like an uncaught exception.
May be you can check the server logs for current time stamp.
(I just clicked, so you can check for the same time stamp as of this post.)

Thanks in advance,
Gaurav

--- Last Edited by Gaurav Gupta at 2014-03-12 14:39:03 ---
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Hi,
I think i have found the error now, it seems one of your contacts has a profile image which breaks image resizing due to some invalid exif data.. i'll hope to get it fixed soon.

Regards,
Herbert
Hi,
can you please retry, it should work now

regards,
Herbert
Hi Herbert,

Problem has been resolved.
Thanks for the quick fix. :)

Regards,
Gaurav

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